bpok Responsible Gaming
Gaming is for fun — bpok always makes sure you can enjoy it safely, with awareness, and in full control.
Why Responsible Gambling Matters
bpok believes that betting and casino gaming is a form of entertainment — not a source of income or a solution to financial problems. We want every player on our platform to engage with a clear mind and healthy habits. Millions of people in Bangladesh enjoy cricket betting, slots, and live casino for fun — but that enjoyment is at its best when it stays within limits.
Responsible gaming means more than just protecting yourself — it also means fulfilling your responsibility to your family and the people close to you. At bpok, we provide multiple protection tools including deposit limits, self-exclusion, time-out, and direct support, so you can always stay in control.
Please remember — this platform is for people aged 21 and above only. Minors cannot open an account, and bpok enforces this rule strictly.
Our Protection Tools
Deposit Limit
You decide how much you deposit per day, week, or month. Once a limit is set, it cannot be exceeded, so there is no risk of going beyond your budget.
Loss Limit
If your losses reach a set amount, your account automatically ends the session. This feature protects you from major losses in moments driven by emotion.
Time-Out
If you need a break for a few days, take a time-out for a set period (from 24 hours up to 30 days). During this time you will not be able to log in to your account.
Self-Exclusion
Use the self-exclusion feature for a longer break. Once requested, your account will be fully closed for the chosen period and cannot be reopened in the meantime.
Reality Check Reminder
A notification appears at set intervals showing how long you have been playing and how much money has been involved — keeping you aware at all times.
Age Verification
Age verification is mandatory when opening an account at bpok. Only people aged 21 or above can register — no exceptions.
Warning Signs of a Problem
It is important to recognise when betting has gone beyond entertainment and become a problem. If any of the signs below apply to you, seek help.
- You feel a repeated urge to bet more in order to recover money you have lost.
- You are withdrawing from family, friends, or work and spending all your time gaming.
- You are taking on debt or dipping into savings to fund your betting budget.
- You cannot stop on your own, or you feel restless after stopping.
- You are hiding your gaming from family or lying about it.
- Your sleep, eating, or daily routine is being disrupted because of betting.
If you notice these signs, stop playing and contact bpok support — our team will help guide you in the right direction.
Assess Yourself
Answer honestly about your gaming habits. If most of your answers are "yes", take a pause and seek support.
- Have you ever spent more than your planned budget?
- Have you gone back to play again in order to recover lost money?
- Is betting affecting your work or studies?
- Have family or friends expressed concern about your gaming?
- Have you taken on debt or borrowed money for betting?
- Have you felt that you cannot stop yourself?
- Do you usually turn to betting to deal with stress or loneliness?
If three or more of your answers are "yes", contact bpok live chat today — our team is ready to help 24/7.
How to Set Limits
Log In to Your Account
Log in to bpok and go to the Account Settings page. Look for the "Responsible Gaming" option there.
Choose Your Preferred Limit
Set any protection tool to suit your needs — deposit limit, loss limit, or session duration.
Confirm
Once a limit is confirmed, it takes effect immediately. To increase a limit, you will need to wait out a designated waiting period.
Get Support
For any issue, contact the bpok support team via live chat or email — support is available in Bengali.
Healthy Gaming Habits
Follow these simple guidelines to enjoy your time at bpok.
- Set a fixed budget for each day or week and do not go beyond it.
- Only bet money that you can afford to lose without it affecting your daily life.
- Do not think of betting as a way to earn money — it is purely a form of entertainment.
- Keep reality check reminders turned on so you always know how long you have been playing.
- Avoid playing for long stretches without a break — take pauses and focus on other activities.
- Avoid making betting decisions when you are drinking or feeling tired.
- Talk openly with family and friends about your gaming habits.
Need help? We're here.
The bpok support team is by your side 24 hours a day, 7 days a week. Contact us for any questions about responsible gaming, to set limits, or to request self-exclusion.
21+ Age Restriction
bpok is for people aged 21 or above only. Keeping minors protected from betting and casino gaming is one of our primary responsibilities.
Age is verified at the time of registration. If there is any suspicion that an account is being used by a minor, bpok reserves the right to suspend that account immediately.
If there are children or minors in your household, log out of your bpok account on your device. If needed, secure your device with a PIN or password.
Important: If you suspect a minor is using bpok, immediately email [email protected] or let us know via live chat.
Enjoy Safely
Play responsibly and enjoy all of bpok's games and betting features. Browse our FAQ to learn more or start playing right away.